Your account on ku9 com apk Privacy Fully Secure

1 What information do we collect?

Ku9 com apk collects different types of information at different stages. Full details are provided below:

Information collected at registration:

• Full name, date of birth, and gender
• Mobile number and email address
• Password (stored in encrypted form)
• Referral code (if applicable)

Information collected during identity verification (KYC):

• Copy of National ID (NID) or Passport
• Selfie or live photo verification
• Proof of Address (utility bill or bank statement)

Automatically collected data:

• IP address and device details (model, operating system)
• Browser type and version
• Login time, session duration, and gaming activity
• Cookie & Local Storage Data

Financial Transaction Information:

• Deposit & Withdrawal Amounts and Dates
• Payment method (bKash, Nagad, Rocket, Bank)
• Transaction ID and processing details

2 Why and how do we use your information?

Collected data is used only for specific and legitimate purposes. ku9 com apk never uses your information unnecessarily.

3 Cookies & Tracking Technologies

Ku9 com apk uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored on your device.

• Essential cookies: For login sessions and security purposes. These cannot be disabled.
• Functional cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To review platform usage — fully anonymized.
• Security Cookies: To detect fraud and multiple accounts.

You can manage cookies from your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

4 Who is your information shared with?

Ku9 com apk never sells your personal information to third parties. However, in limited circumstances, certain information may need to be shared with specific parties:

• Payment Processors: With bKash, Nagad, Rocket, or your bank — solely to complete transactions.
• Game Providers: Minimum information required to operate specific games.
• Legal Authorities: Where required by a court order or legal obligation.
• Fraud Prevention Agencies: To detect and prevent financial crime.
• Audit & Compliance Partners: To comply with regulatory authority directives.

We have data processing agreements in place with every third party to ensure the security of your information.

5 Data Retention Period

Ku9 com apk only retains your data for as long as necessary. Once that period ends, your information is securely deleted.

• Active account data: Retained for as long as the account remains active.
• Closed account data: retained for up to 5 years after closure (for legal reasons).
• Financial transaction records: 7 years (in accordance with financial regulatory rules).
• KYC documents: 5 years after account closure.
• Marketing data: deleted promptly once you withdraw your consent.
• Log files and support conversations: 12 months.

6 Our Technical Measures for Data Protection

Ku9 com apk uses internationally recognised security technology to protect your data. Multiple layers of protection are in place to prevent any unauthorised access, modification, or leakage.

• TLS 1.3 encryption is used for all data transfers.
• Data stored in our database is protected with AES-256 encryption.
• Two-factor authentication (2FA) system.
• Regular third-party security audits and penetration testing.
• 24/7 real-time intrusion detection system.
• Employee access to data is restricted on a strictly need-to-know basis.
• Regular backups and a disaster recovery plan.

7 Your Rights

Ku9 com apk believes every user should have complete control over their own data. That is why we provide you with the following rights:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under specific conditions, you may request the permanent deletion of your data.
• Right to Portability: You can request your data in a machine-readable format.
• Right to Object to Processing: You may opt out of marketing communications at any time.
• Right to Restriction: Under certain circumstances, you may request that the processing of your data be restricted.

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 days.

8 Protection of Minors' Data

Ku9 com apk is strictly for users aged 18 and above. We never knowingly collect information from minors. If we suspect or are informed that a minor has registered, the account is immediately closed and all associated data is permanently deleted. We urge parents and guardians to ensure that minors in their care do not access this platform.

9 International Data Transfers

Ku9 com apk servers may be located in multiple countries. Even if your data is processed outside Bangladesh, the same high standard of protection is always maintained.

• GDPR-compliant agreements are used for all international data transfers.
• Standard Contractual Clauses (SCC) apply.
• All partners are required to comply with international data protection standards.

10 Policy Changes & Contact

Ku9 com apk may update this Privacy Policy as needed. For any significant changes, you will be notified at least 7 days in advance via your registered email and a platform notification. The date of the latest update will be shown at the top of the policy page.

For any privacy-related questions or requests, please reach out to our Data Protection Team. We typically respond within 72 hours.